Our Privacy Policy was last updated on September 1, 2025.

This Privacy Policy explains how GLITZ&GRAF AGENCY SRL (“GLITZ&GRAF”, “we”, “us”, “our”) collects, uses, discloses, and protects personal information in accordance with the Act on the Protection of Personal Information of Japan (APPI). It supplements our global Privacy Policy and applies specifically to individuals in Japan.

1) Personal Information We Collect

We may collect the following categories of personal information:

ü  Identifiers: name, email, phone, shipping/billing address.

ü  Transaction details: order history, payment-related info (tokenized; we never see full card numbers).

ü  Device & usage data: IP address, browser type, pages visited, time/date of visits.

ü  Cookies & tracking data: see our [Cookie Policy].

2) Purposes of Use

We use personal information only for the following purposes:

ü  To process and deliver your orders.

ü  To provide account access and customer support.

ü  To send service communications and marketing (if you opt in).

ü  To prevent fraud and maintain security.

ü  To comply with tax, accounting, and other legal obligations.

ü  To improve our website and services through analytics.

We will not use your personal information for purposes beyond the above without your prior consent, unless permitted by law.

3) Sharing and Overseas Transfers

We may share your personal information with trusted service providers (e.g., Shopify, Printify, payment processors, shipping companies) strictly for the purposes above.

Some of these providers are located outside Japan (e.g., in the EU, US). In such cases, we take necessary measures required by APPI to ensure your information is handled with appropriate safeguards, including contractual clauses.

We do not sell your personal information.

4) Retention

We retain personal information only as long as necessary for the stated purposes or as required by law (e.g., up to 10 years for invoices/tax). After that, data is securely deleted or de-identified.

5) Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

6) Your Rights under APPI

Individuals in Japan have the right to:

Ø  Request disclosure of the personal information we hold about you.

Ø  Request correction, addition, or deletion of inaccurate or incomplete data.

Ø  Request suspension of use or erasure of personal information.

Ø  Request suspension of third-party provision.

We will respond in accordance with APPI. Please note that we may decline requests in cases permitted by law (e.g., if disclosure risks harm to others).

7) Children’s Privacy

We do not knowingly collect personal information from children under 13 years old. If you are a parent/guardian and believe your child has provided information, please contact us for deletion.

8) Changes to This Policy

We may update this Policy from time to time to reflect legal or operational changes. Updates will be posted here with a new effective date.

9) Contact Us

For privacy inquiries under APPI, please contact:

GLITZ&GRAF AGENCY SRL
Calea Moșilor 88, District 3, 030152 Bucharest, Romania
Email: appi@glitzandgraf.com
Website: https://glitzandgraf.com